Introduction
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WSQ Level-B Course core module for those would like to acquire the skills and knowledge to facilitate an effective communication and engagement at the workplace, and for those would like to pursue career as WSH professional.
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Course Overview & Objective
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On completion of this course, learners will have the knowledge and skills to:-
•Communicate organisational communication policies and procedures to staff and monitor their compliance
•Maintain channels of communication to update staff on latest and relevant work-related information according to organisational communication policies and procedures
•Promote effective communication among staff taking into account diversity issues.
•Use appropriate communication techniques and tools to suit different communication styles of people in formal and informal settings.
•Assess conflict situation and develop appropriate conflict resolution strategies.
•Resolve conflict using appropriate conflict resolution strategies, approaches and techniques.
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Target Audience
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The job role(s)/occupations that this unit would be relevant to may include all occupational roles in all industries, although the primary target audience would be those with some responsibilities for the work of others, usually related to an organisational sub-set of functions.
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Course Details |
Course Title |
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Facilitate Effective Communication and Engagement at the Workplace |
Course Reference No |
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CRS-Q-0028096-ES |
Mode of Training |
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Classroom |
Duration |
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16 hours, including 1 hours of assessment |
Language |
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English |
Course fee |
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$ 321.00 ( Includes GST ) |
Certification |
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Only Participants with 75% attendance will be eligible to sit for the examination. Certiificate will be awarded to participants who successfully complete the course and pass the assessment. |
Class Size |
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Maximum 25 The course schedule can be arranged as
a) 2 full days (weekday or Sunday)
b) 4 evenings |
Special Class |
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Available upon request with minimum 8 participants.
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Skills Development Fund (SDF) Available |
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Applicable to Singaporean & Permanent Residents only.
50% for <40 years, 90% for >=40 years, 95% for >=35 years & earning <=2000/ months (WTS)
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Venue |
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No 33 Ubi Ave 3,
#05-37, Vertex (Tower A),
Singapore 408868
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Tel |
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(+65) 6269 2005 |
Fax |
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(+65) 6863 3452 |
Email |
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enquiry@cambrianacademy.com.sg |
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